woman browsing coloured candles

Admissions Policy


  • Only pre-registered Retail Design Expo visitors who are badge holders, visitors who register on the day and exhibitor badge holders will be able to attend Retail Design Expo.
  • Visitors should be involved in or have some connection or interest in retail and associated industries and should be dressed in suitable business wear.
  • Badge holders must not allow their badges to be worn by anyone else.  Any failure is likely to lead to the badge holder and the person wearing the badge being removed from Retail Design Expo.
  • Anyone obtaining a Retail Design Expo visitor or exhibitor badge by theft, deception or other illegal means may be asked to leave Retail Design Expo.
  • Anyone attending Retail Design Expo should carry some form of photo-ID (passport, photo-ID driving licence, national identity card) or other identification acceptable to the Organisers which the Organisers may ask to see.
  • By registering to attend Retail Design Expo, visitors will automatically have a “My Event” account created for them on the Retail Design Expo website allowing them to use the Organisers’ planning and networking tools and to message exhibitors and visitors before Retail Design Expo.
  • No one under the age of 18 will be able to attend Retail Design Expo unless they have obtained the prior written consent of the Organisers and may be required by the Organisers to be accompanied by a parent or guardian. Visitors with children will be responsible for their children and will be asked to put their mobile number on a wristband to be worn by the child.
  • We are allowing a limited number of students to visit the Expo. Spaces are limited and must be applied for and we do not allow large groups of students to come together. This is open to post graduate or final year students studying courses related to design in retail. Students must register individually using a personal email and not through a college or lecturer.
  • No pets or animals of any description will be allowed into Retail Design Expo.
  • Anyone attending Retail Design Expo must not take part in any canvassing, leafleting, demonstrations, objectionable behaviour or wear offensive apparel or be involved in any activity which may disrupt Retail Design Expo.
  • Press badges at RETAIL DESIGN EXPO are restricted to publishers, editors, journalists, photographers, broadcasters and web bloggers associated with the retail industry. Members of the press may be required to complete an application form and produce accreditation in the form of a photocopy of a recognised press or media card, business card, [NUJ card,] a letter from the editor or an official web address linking to a press release in order to verify their position. Press applications from advertising personnel and media sales representatives will not be accepted.
  • Official Retail Design Expo photographers will be taking photographs and filming videos at Retail Design Expo. Anyone attending Retail Design Expo consents to such photography and filming without compensation and confirms that the Organisers shall be entitled to use such photographs and videos, which may include photographs and videos of visitors, for the purpose of marketing Retail Design Expo in future, for exploitation in any and all media, without liability.
  • Everyone attending Retail Design Expo is required to comply with the Organisers’ safety and security requirements.
  • No visitor to Retail Design Expo may take photographs or film videos or make any form of recording on any media at Retail Design Expo under any circumstances without the prior written permission of the Organisers.
  • The Organisers reserve the right to exclude or remove anyone from Retail Design Expo and Olympia Exhibition Centre who does not comply with this policy or who they reasonably consider is likely to break these rules or who is prohibited from attending under any applicable sanctions, laws or regulations, or otherwise at the Organisers’ discretion.

PLEASE NOTE: Badge Scanning at Retail Design Expo  By attending any session in the Retail Design Expo Conferences and Workshops you are agreeing to be contacted by the seminar host (Exhibitor Company) about this session.If your visitor badge is scanned by an exhibitor on an exhibitor stand you are opting-in to receiving communications from that organisation. You will be subject to their communications and privacy policy and must opt-out with them directly.

Organisers: [Reed Exhibitions Limited/Reed Events Limited], Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom

Retail Design Expo is fantastic, for a start it’s around twice the size it was last year. It's growing all the time. And it’s full of both real physical solutions but also great thought pieces, real innovative thinking, and that’s really what’s attracted me.

Guy Smith, Head of Design, Arcadia

We are exhibiting here for the second year running at Retail Design Expo, it’s been a fantastic year, this year for us. We have seen lots of great customers and yeah it has been really productive for us. You know what we don’t do many of these, but if we have to do one it’s Retail Design Expo, we are already signing up for next year, we absolutely love it.

Tim Ellis, Head of Business Development, Momentum Instore